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Privacy & Consent Policy

Last updated: October 20, 2026

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1. About Us

This Privacy & Consent Policy explains how JM Massone Land Surveys, LLC, doing business as Massone Land Surveys ("we," "us," or "our"), collects, uses, shares, and protects personal information when you visit massonelandsurveys.com (the "Site"), contact us, request a quote, or interact with our advertising.


By using the Site, you acknowledge this Policy. Where the law requires your consent (for example, for certain cookies, marketing messages, or tracking technologies), we ask for it separately and you may withdraw it at any time.

 
2. Information We Collect

Information you give us

  • Contact details: name, email address, phone number, mailing address, company name.

  • Project details: property address, parcel or lot information, type of survey requested, deed or plan references, timelines, and any notes, files, or photos you upload or send us.

  • Communications: emails, call notes, voicemails, form submissions, and messages you send us.

  • Billing information: if you pay us, payment is handled through Intuit QuickBooks, a third-party payment processor. We do not store full card numbers on the Site.

 

Information collected automatically

  • Device and browser information, IP address, approximate location (city or region level), pages viewed, time on page, referring page or ad, and clicks.

  • Information collected through cookies, pixels, tags, and similar technologies (see Section 4).

 

Information from third parties

  • Advertising and analytics platforms (such as Google, LinkedIn, and Meta) may provide us with aggregated or campaign-level data about how people interact with our ads.

  • Public records: deeds, recorded plans, assessor and tax records, registry and court filings, GIS data, and similar government or third-party sources we research for a property. These may name owners, abutters, and others. We use them only to generate estimates, perform surveys, and execute related work.

  • Clients, attorneys, title companies, lenders, realtors, or municipalities who refer or engage us for a project.

 

We do not knowingly collect sensitive personal information (such as Social Security numbers, health information, or precise personal geolocation) through the Site. Please do not send sensitive information to us through forms or email.

 
3. How We Use Information

We respect your privacy and use personal information to provide land surveying services, respond to inquiries, and maintain required professional records. We also use data to operate and secure the Site, communicate with you, and measure and improve our advertising campaigns (including showing relevant ads online where permitted). Specifically, data may be used to:

  • Respond to inquiries, prepare quotes and proposals, schedule fieldwork, and perform survey services.

  • Prepare, deliver, and keep records of survey work, plans, and related documents.

  • Bill, collect payment, and maintain business and professional records.

  • Operate, secure, and improve the Site and our services.

  • Measure and improve our advertising, including understanding which ads lead to inquiries.

  • Show you relevant ads on other websites and platforms ("remarketing" or "retargeting"), where permitted and, where required, with your consent.

  • Send service-related messages and, if you opt in, marketing communications.

  • Comply with legal, licensing, and professional obligations, and protect our rights.

 
4. Cookies, Pixels, and Advertising Technologies

We use cookies and similar technologies, including pixels, tags, content management systems, and other software to run the Site and to advertise our services. These fall into three categories:

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Category 1: Strictly necessary

Purpose: Site security, load balancing, form function, remembering your cookie choices

Examples: Consent-preference cookies, security cookies, Wix content management system

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Category 2: Analytics

Purpose: Understand how visitors use the Site

Examples: Google Analytics

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Category 3: Advertising and measurement

Purpose: Measure ad performance, record conversions (such as a form submission or call), and build audiences for remarketing

Examples: Google Ads conversion tracking and remarketing tag, LinkedIn Insight Tag, Meta Pixel and Conversions API

 

4.1 Advertising and Analytics Partners

We use third-party tools like Google Analytics and Google Ads (and, where enabled, LinkedIn and Meta) to measure Site traffic and serve relevant ads. These tools use cookies and device identifiers to collect data on how you interact with our Site. You can manage or opt out of ad personalization directly through ad settings for Google, LinkedIn, or Meta, or by using the cookie control choices on our Site.

 
4.2 Your Choices

  • Cookie banner: When you first visit the Site, you can accept, reject, or customize non-essential cookies. You can change your choice at any time using the "Cookie Settings" link in the Site footer.

  • Browser controls: You can block or delete cookies in your browser settings. Blocking some cookies may affect Site features.

  • Global Privacy Control (GPC): Where required by law, we treat a GPC signal as a request to opt out of sale, sharing, and targeted advertising for that browser. We do not otherwise respond to "Do Not Track" signals, as there is no common standard for them.

  • Industry opt-outs: optout.aboutads.info (Digital Advertising Alliance), youradchoices.com, and optout.networkadvertising.org (Network Advertising Initiative).

  • Mobile devices: Use your device's advertising ID settings to limit ad tracking.

 
5. When We Share Information

We only share your information when it is necessary to run our business, complete your survey project, or comply with the law. We may share information with:

 

  • Service Providers: Trusted tools that help us operate, such as our Site host, email, CRM, scheduling software, and analytics.

  • Project Partners: Engineers, attorneys, title companies, lenders, and contractors when needed to complete your project or at your direction.

  • Government & Regulatory Agencies: Municipal, county, or state offices where survey plans must be filed (such as Registries of Deeds). Note: Once filed, survey plans and certain records become public records.

  • Advertising & Analytics: Platforms like Google to help us understand Site traffic and manage our advertising.

  • Legal & Business Needs: To comply with legal obligations, protect our rights and property, or in connection with a business sale or reorganization.

 

We do not sell your personal information.

 

6. Consent

By using our Site or submitting your information, you consent to data collection as follows:

  • Cookies and tracking: Where required by law, we will not set non-essential advertising or analytics cookies until you consent through our cookie banner. You may withdraw consent at any time through Cookie Settings.

  • Forms and quote requests: When you submit a form on the Site, you consent to our collecting and using the information you provide to respond to you and provide a quote or services.

  • Calls and text messages: If you provide your phone number and check the consent box, you agree that we may contact you by phone, including calls and text messages, about your inquiry and our services, potentially using automated technology. Consent to marketing messages is not required to purchase our services. Message and data rates may apply. Reply STOP to opt out of texts or HELP for help.

  • Email marketing: If you opt in, you may receive promotional emails. You can unsubscribe at any time using the link in any email or by contacting us. Service-related emails about a project may still be sent.

  • Uploaded files: By uploading or emailing documents, photos, or plans, you confirm that you have the right to share them with us.

 
7. Data Retention

We keep personal information only as long as needed for the purposes described in this Policy, including to provide services, meet legal, tax, and professional record-keeping requirements, and resolve disputes. Survey records may be retained for extended periods as required by professional standards and law. 

 
8. Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. Please avoid sharing sensitive personal information through the Site, email, or phone. If you believe your information has been compromised, please contact us immediately.

 
9. Your Privacy Rights

Depending on where you live, you may have the right to access, correct, or request deletion of your personal information, or to opt out of targeted advertising and sharing. To exercise any of these rights, update your preferences via the "Cookie Settings" link in the Site footer, enable Global Privacy Control (GPC) in your browser, or contact us at jmm@massonelandsurveys.com or (603) 682-0942. 

 
10. Visitors Outside the United States

The Site is intended for people seeking land survey services in Massachusetts, Maine, New Hampshire, and Connecticut. The Site and services are solely for users located in the United States.

 
11. Children's Privacy

The Site is not directed to children under 16, and we do not knowingly collect their personal information. If you believe a child has provided us information, contact us and we will delete it.

 
12. Third-Party Links and Services

The Site may link to other websites, such as government agencies, mapping tools, or social media pages. We are not responsible for the privacy practices of other websites. Please review their policies.

 
13. Changes to This Policy

We may update this Policy from time to time. The "Last updated" date above shows when it was last revised. Material changes will be posted on the Site, and where required, we will request your consent again.

 
14. Contact Us

If you have questions or requests regarding this Policy, please contact us at jmm@massonelandsurveys.com or (603) 682-0942.

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